Shipping policy
Shipping Policy
At Royal Tresses, we are committed to delivering your order quickly, safely, and efficiently.
Processing Time
All orders are processed within 1–2 business days (Monday–Friday, excluding holidays). Once your order has been processed, you will receive a confirmation email with tracking information.
Shipping Time
United States
- Standard Shipping: 3–7 Business Days
- Express Shipping: 1–3 Business Days (where available)
Delivery times are estimates and may vary during holidays or due to carrier delays.
Shipping Rates
- Free Standard Shipping on orders over $99.
- Orders below $99 are charged at checkout based on your location and selected shipping method.
Order Tracking
Once your order ships, you will receive a tracking number via email. You can use this tracking number to monitor your shipment at any time.
Incorrect Shipping Address
Please ensure your shipping address is correct before placing your order. Royal Tresses is not responsible for delays or lost packages caused by incorrect addresses provided by customers.
Lost or Delayed Packages
If your package is delayed or appears lost in transit, please contact us. We will work directly with the shipping carrier to resolve the issue as quickly as possible.
International Shipping
At this time, we primarily ship within the United States. International shipping may become available in the future.
Contact Us
If you have any questions about shipping or your order, please contact our customer support team.
Email: support@royaltresses.com
Business Hours: Monday – Friday, 9:00 AM – 6:00 PM (EST)